FAQ

What is Broken Halo Co.?

A recovery-coded streetwear brand built from lived experience - addiction, relapse, incarceration, shame, and the long fight to stay alive. "A halo doesn't have to be perfect to still mean something."

When does the First Drop launch?

Join the drop list to get notified the moment it goes live.

How do the garments fit?

Boxy, premium streetwear fit. True to size for a relaxed look - size down if you prefer something more fitted. A full size guide is on each product page.

How should I wash these?

Machine wash cold, inside out. Do not bleach. Tumble dry low or hang dry to protect the print.

How long does shipping take?

Every piece is made to order. Production plus shipping typically runs 1-2 weeks. Exact timelines are on our Shipping page.

Are these made to order?

Yes. Nothing is pre-stocked. Your order is printed after you buy it, which is why production takes a few days before it ships.

What's the return policy?

Because everything is made to order, we don't accept returns for size or preference - check the size guide before you buy. Defective or incorrect items are replaced. Details on our Returns page.

Is this brand only for people in recovery?

No. It's for anyone who's been written off, counted out, or come back from something - recovery, grief, failure, or just a hard season. If it means something to you, it's for you.

How do I get in touch?

Use the Contact page, or email us directly - we read everything.

Shipping

Printed after order. Ships in 3-7 business days. Tracking when it ships.

All first-drop apparel is print-on-demand. Production starts after checkout; tracking is sent when the package ships.

Limited drop

First drop styles are limited. We do not restock the same first-drop SKU after it sells out.